The Better Hearing Solutions Team

Every ear deserves to hear: meet the team that helps bring better hearing to every one of our clients! We are a small team with big goals for all of our patients. Whether you are a new patient looking to take a hearing screening, or an existing patient looking for hearing aid repair, our team is here to make sure that you and your ears are taken care of. Meet the team!

Janette Call, ACA, BC-HIS

Audioprosthologist
Board Certified Hearing Instrument Specialist

Janette has over 20 years of experience in the hearing healthcare field, getting her start in 1998 as a receptionist. Passionate about hearing even then, she worked to become a Hearing Instrument Specialist in 2003. Ten years later in 2013 she worked to complete her Audioprosthology certification, receiving it in 2014. If you ever want to chat about the hearing industry with someone, Janette is all ears.

In addition to her personal certifications, she also served as the President of the Missouri Hearing Society, served on the Board of Directors for Missouri Hearing Society, serves as a Board Member for the State of Missouri Board of Professional Registration for Hearing Instrument Specialist, and also served as a Subject Matter Expert (SME) with International Hearing Society. Needless to say, Janette is passionate about hearing solutions in the state of Missouri!

She always brings this passion to help everyone experience better hearing. Aside from her hearing practice, she loves to spend time with her family, camp, and watch birds. She also loves the sound of birds singing. After all, better hearing is better living. 


Heather Hawthorne

Front Office Assistant

Heather is the smiling face that greets you in the office and is also the warm voice that greets you over the phone. As the front-of-office representative on our team, she is responsible for helping all of our customers with the basic needs for their hearing instruments. Heather helps out patients to schedule their appointments, she helps with supply sales, and even basic hearing aid troubleshooting.

While Janette is the Audioprosthologist and hearing expert, Heather is a jack of all trades in the front. Neither of us could do what we do without the other. That is why together we make such a great team!

Besides assisting our customers, Heather loves the outdoors and feeding the birds. She is an avid gardener, who loves to plant flowers and watch them grow. Just like Janette, she also loves the sounds of the birds singing nature’s songs. What’s your favorite sound? 


Do you need help with something?

Have Questions for Us?

You’ve heard all about our small team, and we would love to hear from you too! If you have any questions for us or inquiries about our products and services, please feel free to contact us today! You can give us a call at (573) 547-2888 or (573) 883-2223, or send us a message. If you have hearing problems, we have hearing solutions. Connect with us!

Contact Us

Follow Better Hearing Solutions

Stay Connected for Better Hearing and Better Living