Privacy Policy

Welcome to betterhearingsolutions.net (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business, and Visitors who register to transact business on the Site and make use of the various services offered by Better Hearing Solutions (collectively, “Services”) (“Authorized Customers”).

Personally Identifiable Information

“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. It does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We also collect the following additional information from our Authorized Customers: names, addresses, phone numbers, and email addresses, as well as information about the nature and size of the business and any advertising inventory the Authorized Customer intends to purchase or sell.

What organizations are collecting the information?

In addition to our direct collection of information, third-party service vendors (such as credit card companies, clearinghouses, and banks) who provide credit, insurance, or escrow services may collect information from our Visitors and Authorized Customers. We do not control how these third parties use such information but ask them to disclose how they use personal information provided to them. Some may act solely as intermediaries and do not store or retain the information.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, provide relevant services, and fulfill user requests. We may contact Visitors and Authorized Customers about updates, research, or opportunities related to our services. We may also use this information to respond to specific inquiries or provide requested support.

With whom may the information be shared?

Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions. We may share aggregated information about Visitors and Authorized Customers with affiliated agencies and third-party vendors. We also provide the option to “opt out” of receiving communications from us or our partners.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Better Hearing Solutions is securely stored and accessible only to limited authorized employees or vendors for purposes described in this policy.

What choices are available regarding collection, use, and distribution?

Visitors and Authorized Customers may opt out of receiving unsolicited information from us or affiliated agencies by following email instructions or contacting us at our mailing address:

Better Hearing Solutions
715 Ste Genevieve Dr
Ste. Genevieve, MO 63670

Are cookies used on the Site?

Cookies are used for a variety of reasons, including remembering Visitor preferences and enhancing security. For example, if an Authorized Customer remains inactive for more than 10 minutes, the site will automatically log them off for security purposes.

How does Better Hearing Solutions use login information?

We use login information, such as IP addresses and browser types, to analyze trends, administer the Site, and gather broad demographic data.

What partners or service providers have access to Personally Identifiable Information?

Better Hearing Solutions may work with vendors who require limited access to Personally Identifiable Information to evaluate service eligibility. Our privacy policy does not govern their independent collection or use of data. We may also disclose information if required by law, subpoena, or law enforcement request, or when necessary to protect user safety.

How does the Site keep Personally Identifiable Information secure?

Only qualified employees have password-protected access to user information. Sensitive data (such as credit card or social security numbers) is protected by encryption protocols. While we take reasonable steps to secure data, electronic communication is inherently subject to risks, and we cannot guarantee complete security.

How can Visitors correct inaccuracies in their information?

Visitors and Authorized Customers may contact us to update or correct their Personally Identifiable Information.

Can a Visitor delete or deactivate their information?

Visitors and Authorized Customers can request deletion or deactivation of their information by contacting us. Due to system backups, some residual data may remain, but it will no longer be used or disclosed in any way moving forward.

What happens if the Privacy Policy changes?

We will notify Visitors and Authorized Customers of material changes by posting updates on the Site. If changes could affect data previously restricted from disclosure, we will contact affected users directly for consent.

Links

Our Site may contain links to other websites. Please note that when you click on these links, you are leaving our Site. We encourage you to review the privacy policies of those sites, as they may differ from ours.

Contact Us

If you have questions about this Privacy Policy, please contact us or by mail at:

Better Hearing Solutions
715 Ste Genevieve Dr
Ste. Genevieve, MO 63670
betterhearingsolutions.net